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The working experience that created the foundation for Complete CU Services and the ability to design a one-stop-shop for Financial Institutions

                                                     Pierre Jean Gallant MBA, FICB, SME, CSC, IFC





2016 - Present

Complete Customized & Unique Services 

Founder & Chief Executive Officer

Complete CU Services is an auditing and advisory firm for Banks, Credit Unions,  Regulators. It also provides various services to help small businesses to save costs. Its competitive advantage is that it focuses on tailoring services to its clients while suggesting ways to increase profitability. Our mission is to support Financial Institutions and/or Regulators and small businesses in the prudent management of risks to foster global or domestic financial stability and sustainable economic growth. We provide services in a multitude of disciplines tailored to the need of your organization. We have expertized for all lines of business and regulatory requirements.



Complete CU Services & PRA Canada

Alliance to provide Internal Audit Solutions and Risk Advisory Services for Credit Unions, Financial Institutions and Regulators

2012 – 2015   

FSRA - Financial Service Regulatory Authority - DICO Deposit Insurance Corporation of Ontario

Senior Examiner Lead examiner on examinations of credit unions/caisses populaires in Ontario



BDC Business Development Bank of Canada

Director of Internal Audit – Canada

Responsible for all internal audits, build relationships and held proactive presentations with Senior Executives in order to support the Internal Audit’s role and strategy within the organization.


2010 – 2011     

National Bank of Canada

Director of Internal Audit, Legal and Compliance for National Bank and National Bank Financial Wealth Management.




Senior Internal Audit Manager & Corporate Security

Responsible for leading audits across the various CIBC businesses




Compliance Examiner, Legal & Compliance responsible for Quebec, Atlantic Provinces & Nunavut

Examined all Banking, MFDA, AMF, IDA, OSFI, FINTRAC, CDIC regulatory requirements and coached Senior Management to avoid reputational risks and regulatory sanctions.




Business Risk, Control Manager districts of Quebec, Business Control

Managed, supervised and assessed all operational banking procedures and businesses within assigned districts.




Commercial - Corporate Account Manager and various business and management roles.



National Bank of Canada

Various credit positions

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