The working experience that created the foundation for Complete CU Services and the ability to design a one-stop-shop for Financial Institutions
Pierre Jean Gallant MBA, FICB, SME, CSC, IFC
2016 - Present
Complete Customized & Unique Services
Founder & Chief Executive Officer
Complete CU Services is an auditing and advisory firm for Banks, Credit Unions, Regulators. It also provides various services to help small businesses to save costs. Its competitive advantage is that it focuses on tailoring services to its clients while suggesting ways to increase profitability. Our mission is to support Financial Institutions and/or Regulators and small businesses in the prudent management of risks to foster global or domestic financial stability and sustainable economic growth. We provide services in a multitude of disciplines tailored to the need of your organization. We have expertized for all lines of business and regulatory requirements.
Complete CU Services & PRA Canada
Alliance to provide Internal Audit Solutions and Risk Advisory Services for Credit Unions, Financial Institutions and Regulators
2012 – 2015
FSRA - Financial Service Regulatory Authority - DICO Deposit Insurance Corporation of Ontario
Senior Examiner Lead examiner on examinations of credit unions/caisses populaires in Ontario
BDC Business Development Bank of Canada
Director of Internal Audit – Canada
Responsible for all internal audits, build relationships and held proactive presentations with Senior Executives in order to support the Internal Audit’s role and strategy within the organization.
2010 – 2011
National Bank of Canada
Director of Internal Audit, Legal and Compliance for National Bank and National Bank Financial Wealth Management.
Senior Internal Audit Manager & Corporate Security
Responsible for leading audits across the various CIBC businesses
Compliance Examiner, Legal & Compliance responsible for Quebec, Atlantic Provinces & Nunavut
Examined all Banking, MFDA, AMF, IDA, OSFI, FINTRAC, CDIC regulatory requirements and coached Senior Management to avoid reputational risks and regulatory sanctions.
Business Risk, Control Manager districts of Quebec, Business Control
Managed, supervised and assessed all operational banking procedures and businesses within assigned districts.
Commercial - Corporate Account Manager and various business and management roles.
National Bank of Canada
Various credit positions